Frequently Asked Questions

Neuro-affirming means we respect how each child’s brain and behaviour work, without trying to force change to something “typical.” We focus on understanding each child’s unique strengths and challenges and supporting them in ways that feel comfortable, safe and respectful.

This approach values:

• Acceptance
• Strengths-based support
• Respect for neurodiversity
• Collaboration with families

Your child’s first session is about feeling safe and getting to know each other. We start slowly, focusing on understanding:

• What feels hard right now
• Your child’s interests, likes and dislikes
• How your child communicates comfort and discomfort

There’s no pressure to talk before they’re ready. We work at your child’s pace, using activities, play and conversation as appropriate.

No referral is needed to make a booking with us.

However, a referral for psychology is useful if you want Medicare rebates (e.g. through a Mental Health Treatment Plan) or if an external provider requests it for coordinated care.

We can guide you on how to organise a referral if needed.

We support children from age 3 and up, teens and families. We design our work to match developmental stage, individual needs, interests and comfort.

We help with:

• Anxiety and worry
• Big or overwhelming emotions
• School-related stress
• Social skills
• Early numeracy and literacy
• Behaviour that’s hard to understand or manage
• Support around neurodivergence
• Family transition or adjustment

If you’re unsure whether we’re the right fit, feel free to reach out — we’re happy to talk through your questions.

We accept:

• Private payments
• Medicare (with a suitable referral)for psychology
• NDIS funding where appropriate

Telehealth and in-person options are available. We can walk you through your payment choices when you book.

Most sessions are 45–60 minutes, depending on age and needs.

Every child and family is different — some find a few sessions helpful, while others benefit from a longer-term plan. We work with you to set goals and review progress together.

You can book by:

• Filling in our online referral form
• Calling or emailing us directly

We’ll reply within 1–2 business days to confirm your appointment and answer any questions.

That’s okay — we prioritise safety and trust above all. Many children take time to warm up to therapy, and that’s expected and respected here. We work in ways that fit each child’s comfort level, using play, drawing, movement or gentle conversation depending on how they express themselves.

Yes. Confidentiality is part of our practice. We follow ethical guidelines and legal requirements to protect your privacy and your child’s information.

If there are any exceptions (e.g. risk concerns or required reporting), we’ll explain those clearly before we begin.

We blend clear psychology with a neuro-affirming, gentle, family-friendly approach. We’re intentional about making therapy:

• Calm and supportive
• Easy to understand
• Safe for all children

Our focus is on building trust and lasting skills — not just “fixing problems.”